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Ottawa County Central Dispatch

MISSION STATEMENT:

"Providing Excellence in 9-1-1 Communications"

To serve as the communications link between the citizens, visitors, and public safety agencies of Ottawa County, by providing an effective method of accessing emergency services through professional and courteous public safety communication and dispatch services.

The Ottawa County Central Dispatch Authority is committed to providing one point of contact for all emergency situations in Ottawa County.  Central Dispatch is staffed 24 hours a day with Call Takers, Communication Specialists, and Supervisors to ensure that calls are handled with urgency, and ensure the proper agency responds as quickly as possible. The staff is comprised of employees committed to serving the public during times of crisis, with courtesy and professionalism.  Employees are trained and certified to provide pre-arrival first aid instructions over the phone as needed, until help arrives on the scene.

The Ottawa County Central Dispatch Authority provides emergency communication for all Police, Fire, and EMS agencies in Ottawa County.  Funding is provided through a county wide millage.  The current millage is 0.4407 and expires at the end of 2008.  The millage ensures stable funding for operations of the Ottawa County Central Dispatch Authority.

Timothy F. Smith
Executive Director

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