Calling 9-1-1.....
When should you use 9-1-1?
Dial 9-1-1 for police, fire, and medical service when a Emergency response is needed.
What happens when I call 9-1-1?
When you dial 9-1-1, your call will be received by a communications specialist who takes your information. Then, the appropriate police, fire, or medical team located in your area is notified and service is dispatched.
How do I use 9-1-1?
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Remain calm. Speak Clearly
Provide the communications specialist with the following information:
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Your Name, Address, City you live in and what is happening. Please stay on the line with the 9-1-1 Communications Specialist until told to disconnect.
When should you use the toll free non-emergency number?
1-800-249-0911
The non-emergency number is to assist the public when the use of 9-1-1 is not an urgent request or life and property are not in danger. The non-emergency number is toll free, and answered twenty-four hours a day, seven days a week.
Call 1-800-249-0911 when there is no immediate danger to life or property. (Non-Emergency)
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Examples:
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Animal Control calls (no threat to public safety)
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Miscellaneous Crimes or any type of incident that has occurred at an earlier time/date that needs a police investigation and/or a report.
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Miscellaneous calls for service where police or fire assistance would be helpful.
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Informational requests related to police or fire activity
Remember...
9-1-1 is only a telephone number. A quick response depends upon the vital information which you provide about what is happening, its location, and how well your residence and driveway is marked.
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